We have details for you about what devices are included in the recall and if your surface pro power cord is eligible how to order a free replacement.
Surface pro 4 power cord not working.
After your device has charged with the power supply for five minutes again use the surface dock to continue charging.
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Instead use the power supply that shipped with the device.
4 6 out of 5 stars 1 626.
4 5 out of 5 stars 1 254.
If the led light in the tip of the power cord does not turn on when the surface pro 4 is plugged in to an outlet then there may be a problem with the power cord itself.
I have purchased about 4 or 5 power cords since i bought surface pro 3.
Be sure to replace damaged cables.
Check cables and reset your power supply unit.
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After that clean everything with a soft cloth and check for any damage.
Surface pro 3 charger surface pro 4 charger 36w 12v 2 58a power supply compatible microsoft surface pro 3 surface pro 4 i5 i7 surface pro 5 surface laptop include 6 6ft charging cord and wall plug 4 4 out of 5 stars 21.
Disconnect the charger from your surface unplug the power cable from the electrical outlet in the wall and then disconnect any usb accessories.
We re recalling and replacing the microsoft ac power cord for the original surface pro surface pro 2 and certain surface pro 3 devices.
If you see any damage to the charging port power connector or power cord contact us.
Replace the power cord.
In that case you would need to replace it.
Review title of ava do not buy.